CANCELLATIONS
All orders cancelled within 3 days of requested shipping date will carry a restocking fee of 10% of the value of the order.
SUBSTITUTIONS
Occasionaly we might make substitutions for product currently out of stock, if a similar item is in stock. Please advise us if you do not accept substitutions.
BACK ORDERS
Back orders will be shipped upon becoming available. Please advise us upon placing your order if you do not accept back orders.
RETURN POLICY FOR ON-LINE ORDERS
You may return an item for credit or replacement within 7 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. Please contact us to receive return authorization before you send anything back. You may want to insure your return; we cannot be responsible for lost or misdirected returns.
DISCLAIMER
All products offered by the Blue Moon Trading Company are partly or wholly made by hand from natural materials, so a purchased item might differ slightly in size or colour from those shown on our website.
TRADE NAME
The Blue Moon, bluemoonwholesale.com, and Gifts That Make A Difference trade names and logos are registered and shall not be used for marketing, merchandising, promotional or similar purposes without written permission from the Company.
